Privacy Policy

1. Who we are

Tech Minds is the trading name of Tech Minds Marketing, a business registered in Malaysia under the Registration of Businesses Act 1956 (Registration No. 202503258316 (MA0336612-W)). Tech Minds Marketing is the data controller responsible for personal data collected through this website and in the course of our services.

• Registered address: Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kompleks Kerajaan, 50480 Kuala Lumpur, Wilayah Persekutuan, Malaysia
• Email: hello@techminds.my
• Phone: +60 11-6420 4614

This policy covers techminds.my, our enquiry and booking forms, our marketing campaigns, and our communications with prospective and current clients by email, telephone and WhatsApp.

2. Personal data we collect

• Identity and contact details you give us, such as your name, email address, phone number, company and job title.
• The content of enquiries, booking requests and messages you send through our forms, email, telephone or WhatsApp.
• Proposal, project and customer-service records.
• Website, device and advertising interaction data, such as the pages you visit and how you reached our site (see section 4).
• Billing and transaction records where applicable.

Providing personal data is voluntary. If you choose not to give us the details a form asks for, we may not be able to respond to your enquiry or deliver our services.

3. How we use personal data

• Responding to enquiries and arranging consultations.
• Preparing proposals and delivering contracted services.
• Operating, securing and improving the website and related systems.
• Measuring campaigns and communicating relevant service information where permitted.
• Meeting legal, accounting and regulatory obligations.

We process personal data with your consent, or where the Personal Data Protection Act 2010 otherwise allows it, for example to perform a contract with you or to meet a legal obligation.

4. Cookies, analytics and advertising

Our website uses cookies and similar technologies. Some pages load Google’s advertising tag (Google Ads), which helps us measure the results of our advertising. We may also use other analytics or advertising tools, such as Meta’s pixel, where these are enabled. See our Cookie Policy for details and for how to manage cookies.

5. Who we share personal data with

We do not sell personal data. We share it only where this is needed to run our business and deliver our services, with:

• service providers that host our website and email, manage our customer records, and support our communications, scheduling and video calls;
• advertising and analytics platforms, such as Google, to measure our campaigns;
• professional advisers, such as accountants and lawyers;
• government and regulatory authorities, where the law requires it.

Some of these providers store or process data outside Malaysia. Where we transfer personal data outside Malaysia, we do so in line with the Personal Data Protection Act 2010’s requirements for cross-border transfers.

6. Retention and security

We keep personal data only for as long as it is needed for the purposes described in this policy, or for as long as the law requires (for example, for tax and accounting records). After that, we delete or anonymise it.

We take reasonable technical and organisational steps to protect personal data from loss, misuse and unauthorised access. No method of transmitting or storing data is completely secure, so we cannot guarantee absolute security.

7. Your rights and choices

Under the Personal Data Protection Act 2010 you may ask to access the personal data we hold about you, ask us to correct it, withdraw your consent, or ask us to stop using it for direct marketing. To make a request, email hello@techminds.my. We may need to verify your identity before we act on a request, and we will respond within the time the Act allows.

8. Changes and contact

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.

For questions about this policy or your personal data, contact Tech Minds Marketing at Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kompleks Kerajaan, 50480 Kuala Lumpur, Wilayah Persekutuan, Malaysia, by email at hello@techminds.my, or by phone at +60 11-6420 4614.